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Daon

Enabling organizations worldwide to easily and accurately proof, verify, authenticate, and secure identities across the customer lifecycle.

Overview

Daon is a leading Digital Identity Trust Company dedicated to enhancing the way organizations tackle identity verification and security across various industries worldwide. With a robust suite of solutions, Daon empowers businesses to easily and accurately manage customer identities throughout their lifecycle. Their key offerings include the Identity Continuity CIAM Platforms, which ensure seamless identity management, and Identity Verification (IDV) services that facilitate Know Your Customer (KYC) processes. Daon specializes in a range of innovative products such as IdentityX, a hosted platform, and TrustX, a SaaS solution. Their authentication methods include xAuth for multi-factor authentication, xFace for facial recognition, and xVoice for voice authentication, among others. The company also provides advanced technologies like facial and voice biometrics, document verification, and deepfake detection, making it a trusted partner for industries including healthcare, finance, telecommunications, and travel. With over 20 years of experience, Daon has secured over one billion identities and serves millions of users globally, solidifying its reputation as a pioneer in identity security.

Benefits

Building customer journeys that create trust

Identity Continuity is a unique approach to eliminating dangerous gaps between siloed digital identity processes by building customer journeys that create trust – not friction. Identity Continuity works by creating a single, central identity for each user that is interwoven into every verification, authentication, and recovery process a customer encounters through their lifetime of interaction with your organization.

From identity verification during onboarding to authentication across every channel, Identity Continuity supports your business needs today and into the future. It minimizes fraud with a single, secure identity for each customer. We reduce overhead by leveraging a single platform with a centralized view of your customer while improving customer engagement and satisfaction with convenient, consistent, customizable user experiences.

Features

Secure, Frictionless User Journeys with Daon's Identity Continuity

Confident eKYC onboarding, anytime, anywhere with digital identity verification (IDV), so you can be confident that your customers are truly who they claim to be: no matter where they are or when they access your services. All they have to do is scan an ID and snap a selfie – and you’ll instantly have the proof you need to build a trusted relationship and prevent fraudulent accounts, all without added customer friction.

Using a single, central, and secure biometric template for identity authentication ensures that your customers have access when and where they need it – without the risks that come with legacy authentication methods. No more forgotten or stolen passwords. No more threats of social engineering attacks, like phishing or pretexting. Just low-risk, low-friction account access.

When every point of access uses a central biometric template as the key authentication factor, securely adding a new device or an extra factor, like a voice print, is as easy as taking a selfie. Costly password reset calls can quickly become a thing of the past, and the added risk of account takeover during recovery interactions is practically eliminated with Identity Continuity.

No matter where your customers are or what channel they use – a computer, mobile device, a phone call to your contact center…or even accessing services in-person – with Identity Continuity, you can ensure each customer is exactly who they claim to be and grant them (and only them) access every time they interact with your organization. Identity Continuity gives you the ultimate in trusted identity assurance, all on a single platform.

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